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Shipping and Handling

The Pizza Oven Store are dedicated to providing you with an exceptional shopping experience for all your pizza needs. From ovens to tools and equipment, we've got you covered.

Swift Shipping for Your Convenience

When your pizza cravings strike, you don't want to wait.

fast shipping across the united states

That's why we've tailored our shipping policies to ensure your orders reach you quickly and hassle-free.

Quick Dispatch from Our East Coast Warehouse

Our efficient East Coast warehouse ensures that your orders are prepared and dispatched the next business day.

east coast warehouse with our delivery drivers and your packages

We understand the urgency of satisfying your pizza cravings!

Flexible Shipping Times for Every Order

We acknowledge the uniqueness of each order, much like the variety of pizza toppings!

ups delivery truck with new york in the background

Shipping times vary based on your location, but rest assured, we're committed to delivering your items as promptly as possible.

 

Shipping Partners You Can Trust

For non-palletised orders and orders weighing under 100lbs, we've partnered with reliable carriers such as FedEx, UPS, and USPS.


we deliver with fedex, ups and usps fast

Your packages are in safe hands, on their way to your doorstep.

Special Care for Large Orders – LTL Delivery

Our larger, traditional-size pizza ovens are shipped using Less Than Truckload (LTL) delivery, complete with liftgate service. This ensures a secure and convenient kerbside delivery experience right to your residential address.

Less than truckload liftgate delivery of our ovens

Every LTL we include with appointment to ensure that the delivery comes when you have agreed to be home.

For shipments arranged this way with scheduled delivery appointments:

  • Your presence and signature are necessary during delivery.
  • Our shipment employs a semi-truck equipped with lift gate services.
  • Please note that the delivery takes place at the curb. This implies that it's your responsibility to transport the shipment to its intended location.
  • We recommend having a minimum of two helpers on standby to offer assistance with the delivery process and take within your residence. 
  • Note the weight of your items in your order when ordering as some items weight over 400lbs and could require upwards of 2 people and possibly lifting equipment that is your responsibility to move the item from kerbside.

When arranging the shipment's delivery window, the provided main contact number during checkout is used. Please ensure it's accurate for smooth communication.

Upgrade to White Glove Service

Elevate your experience with our White Glove Service upgrade.

pizza oven white glove service upone quotation

If you'd like assistance in unboxing your new pizza oven and putting into place, then our experts are here to help.  Reach out to us for a personalized quote.

Shipping Coverage – Mainland United States

Our shipping policies and rates at checkout encompass the contiguous 48 states of the U.S., often referred to as the "mainland."

delivery at checkout for mainland usa states as per the map shown of united states of america

Standard shipping rates and free shipping offers apply to these locations only.

Area excluded from these standard rates and free rates due to their unique geography:

Alaska Hawaii, Puerto Rico, U.S. Virgin Islands, Guam, American Samoa, Northern Mariana Islands, remote Islands.

For customers in these regions, please contact us either by phone or email hello@thepizzaovenstore.com for a shipping quotation.

Shipping to Less Accessible Areas

Please note that remote or challenging-to-reach regions might involve extra shipping costs, applying to both free and regular shipping orders. If your order falls under shipping constraints, our customer service will promptly inform you of any additional fees.

dirt track and road to a house



However, we can't always anticipate delivery difficulties due to your location's nature. If you foresee challenges (like narrow or dirt roads, overhead trees), it's essential to notify us during purchase. The Pizza Oven Store isn't accountable for shipping fees if delivery isn't possible due to location limitations. In-home delivery isn't assumed or provided for free, even at a higher cost.

  

Our aim is to ensure efficient and cost-effective delivery. If you have questions or need assistance, our customer service team is ready to help.