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Polito Giotto FAQ

Polito Frequently Asked Questions

Are you curious about Polito Wood Fire Ovens and the world of wood-fired cooking?

Look no further. Our Polito Frequently Asked Questions (FAQ) page is your ultimate destination.

Whether you're an avid home chef, a backyard entertainer, or just passionate about perfect pizza, our FAQ section is designed to provide valuable insights, tips, and guidance for the Polito pizza oven range.

If you have questions that aren't answered below give us a call on 866-394-3520 or email us at


In the Polito Giotto pizza oven good for cooking pizza?

A wood fire oven is used for all types of cooking including meat, fish, vegetables, bread, pizza and pasta.

Is the Polito Giotto wood fire oven waterproof?

Yes they are suitable for all types of weather as they are designed to be outdoors.

How much timber is required on average to heat the Polito Giotto?

Approximately 1 x 11 lbs bucket of wood is required to get the oven started.

Why am I getting a lot of black smoke?

One reason for black smoke is the high level of moisture in your firewood. To avoid this, use firewood with a recommended moisture between 8-15%.

How do I put the fire out?

The Polito Giotto ovens are designed to let the fire go out by itself.  Do not use water to extinguish a fire in an oven.

I can see a hairline crack inside my oven, should I be worried?

No, hairline cracks (less than 5mm/0.2" are completely normal and will not hinder the performance of your oven.

If I haven't used my Polito Giotto for a while, is it still ok to use?

Yes it’s still ok as all ovens collect moisture if they haven’t been used regularly.  We recommend to start them with a smaller fire beforehand to warm up the oven before establishing a larger hot fire.

How long with the Polito Giotto retain heat?

Once the Giotto oven has reached the temperature you want, you will need to maintain it with a constant flame by adding more wood. Usually, depending on the wood you’re using, it would require one log at a time. Different temperatures are recommended for different types of food:

At 392°F, you can cook meats, fish, vegetables, and bread.
At 572°F, you can cook pizzas, focaccias, stews (slow cooked and well covered), and meats.
At 752°F, pizzas can be cooked.

Can I paint the Polito Giotto a different color?

Our Giotto range is painted by our professional team which use a drying oven. However, all other models are suitable to be painted. Please liaise with us for support.

I've noticed some of the Polito Giotto ovens have options for stands.  What are the stands made from?

Our stands are made from galvanised steel and are powder coated.  They are completely weatherproof just like the ovens.

What standards have the Polito Giotto been manufactured to?

The Polito Giotto has been constructed to meet the requirements of the USA regulations.

Clearances from any combustible surfaces including walls are also exempt, even though the external temperature of the ovens reach approximately 150 + degrees F at the mouth/hood of the oven.  The flues used are UL Standards.

Does the Polito Giotto come with a warranty?  If so what does it cover?

Polito wood fire ovens are proud to offer a 12 month labour warranty on the structural integrity of the oven i.e. it will not collapse or cave in.  Warranty is subject to correct installation and start up as per operating instructions.

If you register the oven with us within 90 days of purchase you will unlock a total of 5 years of warranty.

Can I get more information on the Polito Giotto?

Yes, please contact one of our knowledgeable sales representatives on 866-394-3520 or submit an enquiry through our website and we will get back to you as soon as possible.

Our Polito Giotto Customers Say...

I don’t usually write review but I have to say I have been blown a way with my pizza oven.

Firstly the staff were probably the most knowledgeable and supportive throughout the process. Not once did they fail to follow up on my call.

Ron B.

My pizzas just went up to restaurant quality! Thanks pizza ovens store for making buying a pizza oven so easy. The advice you gave on the oven and also my dough recipe has made me so happy with choosing you guys. I highly recommend others who are looking at a pizza oven give these guys your order! Speak to Chris at pizza store if in doubt. A++++ service. I have passed you guys on to all my friends. Thank you. Shelly.

Shelly C.

We love our Giotto Pizza Oven! Chris at Pizza Oven Store was so informative and gave honest, unbiased advice and made the decision to purchase a pizza oven easy.

Lindy M.